The Director of Bridg’s Client Success team is the backbone of our CS team, as you will oversee and guide the work efforts we execute with our clients. The Director leads the front lines of communications and relationships with clients and coordinate across internal team members in Client Success, Modeling and Analytics, and Product Development. Ultimately, the Director is responsible for driving high-quality work that produces insights and recommendations that tie to measurable client value.
We’re looking for a sharp marketing strategic mind, direct hands on experience designing, running and optimizing highly targeted campaigns on a daily basis with passion, strong communication and presentation skills. We know this is a project manager, data guru, and business analyst all in one package, and that you are ready to drive results in this arena.
Our team needs you to have immense passion and experience with direct targeted marketing and almost daily optimization. You must have deep understanding of the the ins and out of our big data marketing cloud and marketing tools in the market e.g. ExactTarget, Adobe Marketing Cloud and/or others.
Responsibilities include, but are not limited to:
An ideal candidate:
What we offer:
A fantastic opportunity to be part of a growing start-up. A chance to work with a passionate, driven and fun team.
An incredible work environment - fun, casual and fast-paced
Monthly team activities and outings
Loft-style office with plenty of break-out space
Fully stocked company snack area complete with every drink and snack your heart desires
Great benefits - Health, Dental, Vision, and Vacation
Bridg's customer lifecycle management software helps retail and restaurant chains encourage customers to visit more and spend more, so they can predictably grow sales across their stores. Bridg helps marketing and finance teams analyze all their transaction data and understand every customer's value, then take automated and personalized actions to change customer behavior - like come back more frequently and spend more money.
Our headquarters is located in West LA / Santa Monica, and we offer competitive salaries, great benefits, and a high-energy environment with lots of room for personal and professional growth.